Monthly Archive for September, 2007

Helpful support autoresponder

When lodging a support ticket, it’s always nice to be informed of contact options should you need to follow up on an issue:

If you have any further queries please contact the on or via email to @company.com quoting your assigned incident number.

They’re shooting monks in Burma!

Burma is ruled by one of the most brutal military dictatorships in the world. For decades the Burmese regime has fought off pressure–imprisoning elected leader Aung San Suu Kyi and democracy activists, wiping out thousands of villages, imposing forced labour, creating refugees.

But last Tuesday Buddhist monks and nuns, revered in Burma, began marching and chanting prayers. The protests spread as hundreds of thousands of ordinary people and public figures joined in, finding the hope they’d lost. Now they’re facing crackdown – so please, show your solidarity to this movement towards reconciliation and democracy and sign the emergency petition supporting the Burmese people — it’ll be delivered to United Nations Security Council members and international media all week.

In the past, Burma’s military rulers have massacred the demonstrators and crushed democracy. The world must stand with the Burmese people at this time, to show the military rulers that the world will not tolerate repression and violence.

Right now, global leaders are gathering in New York for the annual United Nations summit. In speeches, press interviews but also in real actions, we need them to show Burma’s military junta that the global community is willing to act in solidarity with the protesters.

Show your solidarity to this movement for peace and democracy and sign the emergency petition supporting the Burmese people. It’ll be delivered to UN Security Council members and the UN press corps all week.

A little respect (just a little bit)

In my wildest dreams, I would not have imagined that the most popular post on my site would have been Why I Don’t Want Kids!

I wrote the post to address the not-too-uncommon opinion my friends have that either Sandrine or I are broody, or that we should have kids despite our opinion.

After finally approving a number of new comments on the original post, I noticed that I still hadn’t addressed Toni’s comment from last year! I would like to address them in this post, and digress from kids to respect.

Toni said that by not having children, I’m not allowing myself to mature myself in a unique way. Well, I’m of the opinion that there are many ways to mature myself. Traveling the world is a great way to meet new people and cultures. Volunteering your time for a good cause is a great way of giving back to society and helping those that are less fortunate or going through rough times. Those are just two activities that will “make you a better person”, and while I agree they, along with having children, are not mutually exclusive, it’s a matter of balance - you can’t do everything in life.

That said, I do not abstain from interacting with children. They are (mostly) beautiful beings. They are like small adults. They have opinions (some of them not all that wacky). Watching them learn is amazing. Having them teach you something is even more amazing. I love kids to bits, I just don’t want my own.

Toni also said: “if everyone thought like you there would be no you to enjoy life”. Well just think, if everyone thought like me, there would be no politicians, public health service, telephone repair people, cooks. There would be a world of software developers who all wish to pay off their mortgage and then go traveling, buy some land near a beach, build their own house and be self sufficient. There would be no project managers to direct those developers and there would be no clients to buy the software.

Thank god not everyone’s like me.

I respect Toni’s opinion that everyone should have kids. I respect it, but I completely and utterly disagree with it. Everyone’s different. I’m not telling anyone not to have kids. I would like Toni to respect my decision, but I don’t expect him/her to.

How to reduce the volume of comment spam by 30-50%

Richard was kind enough to offer his assistance in reducing comment spam on my site by 30-50%. He obviously doesn’t read my blog much, or he’d notice I don’t actually have a problem with comment spam, or perhaps he targeted me because a reduction of 30-50% of zero spam is an extremely achievable result. Or perhaps, he’s spamming and doesn’t even know he’s contacted me.

But I have to admit - his technique to help reduce spam is ingenious!

I know a lot of spammers and I will ask them not to post on your site.

Genius, I tell you. Pure genius!